FacebookTwitter

“Meet the Team” at San Rafael HealthCare

By on Nov 6, 2017 in Parenting | 0 comments

 Meet the Team   San Rafael Healthcare is a pediatric home health agency that is focused on special needs children. We understand it’s important for you to know who is working with you to provide the best care to your children. You invite us into your home; let us now invite you into ours! Here is a sneak peak at the team working behind the scene to take care of your family. John Farias – Administrator John and his cousin, Natalia, started San Rafael. John drew from 16 years of experience working at his family’s home health agency to build an ethical company focused on quality care. Home health is the family business, and he has worked hard to make sure that the culture at San Rafael reflects these family values. Natalia Farias, FNP-BC – Director of Nursing Natalia is the head and heart behind our clinical department. She is a board certified Family Nurse Practitioner with 15 years of clinical experience.  Her passion for health promotion and education has been the driving force behind our clinical quality. Wendy Renteria – Financial Director Wendy has a Masters in Business Administration. She has worked in home health for 14 years, and helps make sure everything is running smoothly in the back office. Susan Phillips, RN– Assistant Director of Nursing / Case Manager Susan found her career path after her youngest daughter was born with multiple medical disabilities. She has now been a pediatric nurse for 20 years and her daughter is thriving! “As the parent of a special needs child, I bring an understanding that I could not if it weren’t for my own experiences. Raising a special needs child is a lifestyle – from hospital stays, surgeries, and ordering medications, to doctor appointments and having nurses in my home 24/7.  At times it can be challenging, however, all of these things are essential to her survival and growth”. Ruben Carranco – Medical Biller / Therapy Supervisor Ruben has worked in the healthcare industry for 9 years.  His passion for working with special needs children comes from his own experience caring for his brother who is total care special needs.  He believes in the importance of treating every patient like family. Cynthia Hernandez, RN– Case Manager Cynthia has worked with children with complex medical needs and terminal illness for 10 years. She was called to nursing after watching her mother battle with pancreatic cancer. “It was the comfort, compassion, and exceptional care provided to both my mother and family that made me decide to become a nurse”. Terry Parker, LVN – Programs Coordinator Terry started working in pediatric home health 16 years ago with a special child that he still cares for from time to time. Before that, he spent over 22 years as a military nurse with duties that included combat tours to Bosnia and Iraq.  He is a competent and compassionate nurse who can be counted on to keep a cool head in every situation. Pete Tercero – Human Resources Coordinator Pete is the latest addition to our staff. He is hardworking and meticulous; a jack-of-all-trades that keeps us organized and always makes sure the office is stocked with delicious homemade treats. Adrian – Happiness Officer Born an ambassador for San Rafael after our own NICU experience, Adrian’s job is to keep everyone smiling and happy. He excels in his duties and is our own exceptional kid! Our team is committed to excellence and compassion. Our priority is meeting the needs of our patients and their families.  We are happy you took the time to get to know us a little better. It’s great to meet you!...

The Ezell Twins

By on Apr 5, 2017 in Uncategorized | 0 comments

The Ezell Twins   As a company that provides private duty nursing (PDN) for high acuity medically fragile children, Pediatric Home Healthcare understands that each child has very special needs regarding their care. Having someone who is initially a “stranger” in your home is often difficult for families who are unaccustomed to home health nursing. As families begin to open up and learn to trust, they often find that their nurses become a part of their family.   Emmett and Owen Ezell were born conjoined from the bottom of their breastbone to their hipbone. They also shared a liver and intestines. When they were just 6 weeks old, doctors were able to separate them during a marathon-long 9-hour surgery. After nine months in the hospital, they experienced fresh air and sunlight for the first time! They then went to a rehabilitation center before finally heading home, for good.   Pediatric Home Healthcare has had the privilege to be with the Ezell family for years. The Ezells researched for a long time before choosing an agency.  They wanted a company that clearly made the patient and family a top priority. Dave, Emmett and Owen’s dad, believes that, “Our family would be at a standstill without the nurses from Pediatric Home Healthcare.  Having two special needs children in one family increases our struggles exponentially.  Were it not for the help of the well-trained nurses that work with our boys, I can say without a hint of hyperbole, we wouldn’t be able to get through a day.”   The twins came home with a tracheostomy after 9 months in the hospital. Regarding working with PHH, Dave said, “I think they understand the struggle of managing a family with special needs children who need PDN and they try to make the process as headache-free as possible.” As they grew, they relied less and less on equipment to breathe and are both currently trach-free. They have begun talking, as well! Mom, Jenny, is a speech therapist and admits that it is difficult to separate being a mom from being a therapist. However, knowing where it all started, she is able to put it all into perspective. The twins are now over 3.5 years old. They are running, jumping, falling, driving their toy cars, learning to talk, and rough-housing like most boys their age. When asked about what sets their nurses apart, Dave responded, “By sending the boys cards and presents at holidays and birthdays, they demonstrate their real affection for the boys.  By making themselves easily available for contact anytime of the day or night, they demonstrate their  commitment to the care of their patients, and patient’s families.  When we had struggles with the school district who didn’t want to allow the boys’ nurses to attend school with them, PHH advocated for us with the district. The list goes on and on.”   The Ezells know that they the hardest days are behind them. Their boys continue to grow strong. Dave said, “At every new hurdle, we’ve been able to rest easy knowing that we’d be able to rely on the commitment and experience of PHH.” One of the best days as a nursing company comes when patients no longer need them. PHH looks forward to having a graduation ceremony with Emmett and Owen soon!      ...

Should I add my Child to Interest Waiting Lists?

By on Apr 5, 2017 in Uncategorized | 0 comments

Should I add my Child to Interest Waiting Lists?   This is a question many parents ask themselves when their child is first diagnosed with physical and mental health care needs or a disability. Many of the waiver programs have a very long waiting list. As of the writing of this article some of the programs have a list up to 10+ years.   The waiver list is just that, a list that you put your child on in case they ever need the services. When they get to the top of the waiver interest list, eligibility will be determined. Many families feel like their child will not qualify due to their income, keep in mind when your child reaches 18 they are an adult. Once they are out of school and continue to need some time in a day program it will cost money.  Even if you feel like your child will be able to live and work independently you should put them on the waiting lists.   Below is a list of the Texas Medicaid Waivers and a brief description. You will find their phone numbers in the Resource Directory of Exceptional Kids, listed under Medicaid Waiver Programs:   Community Living Assistance and Support Services (CLASS): gives home and community-based supports to people with related conditions.   Deaf Blind with Multiple Disabilities (DBMD): gives services for people who are deaf-blind or have a related condition that leads to deaf-blindness, and who have another disability.   Home and Community-based Services (HSC): gives services and supports to people with intellectual disability (ID) or a related condition who live with their families, in their own homes, or in small group homes with no more than 4 beds.   Medically Dependent Children Program (MDCP): gives services to families caring for children and young adults as an alternative to receiving services in a nursing facility.   Texas Home Living (TxHmL): gives services to people with an intellectual disability (ID) or a related condition who live in their home or their family’s home.   Youth Empowerment Services (YES): gives home and community-based services to children who otherwise would need psychiatric inpatient care or whose parents would turn to state custody for care.   Also, here are a couple of resources that have been very helpful, I pulled some of the information for this article from  www.navigatelifetexas.org.  The ARC of San Antonio (210) 490-4300, who provided a list of these resources have been wonderful in helping parents understand the benefits and services these programs provide. Once you add your child to these list, request a letter or email confirmation.   Kameron Chicoine, Publisher of Exceptional Kids Magazine            ...

Along Came Alyssa

By on Jun 1, 2016 in Uncategorized | 0 comments

Along came Alyssa As a pediatric home health agency, we believe that all kids are truly exceptional. This is especially true of the children we are lucky enough to work with on a daily basis. Alyssa is one of these amazing kids. Alyssa was born with a rare genetic disorder that causes tumors to grow all over her body. She was not expected to live past the age of two, and it has not been an easy road for her. A few years ago, she developed a large inoperable brain tumor. The only treatment at the time was chemotherapy, but doctors had to end those treatments after discovering that the tumor had grown instead of shrunk. Her family did not give up. They visited many doctors until coming across one who suggested an experimental treatment using lasers to destroy the tumor cells. This treatment had never before been done, and there was only a fifty percent chance that she would make it off the table. Thankfully, the surgery worked. It has now been two and a half years since the procedure, and regular check-ups haven’t shown any signs of the tumor re-growing. Thanks to Alyssa and her bravery, that treatment is now approved for all patients. Even after the successful treatment, Alyssa requires around the clock, highly skilled nursing care. For a while, her family had a difficult time finding a home health agency that could accommodate those needs. However, we are happy to report that Alyssa has thrived in the time she has been with our agency. Last year she graduated from high school. This year she turns 21. We are honored to have Alyssa as part of our family at San Rafael Healthcare and are excited to see what the future has in store for her. Even though she is technically an adult now, she will always be one of our exceptional kids! To learn more about San Rafael Healthcare and the services we provide, please call us at (210) 255-1466 or visit our website at...

Brody’s Corner

By on Apr 1, 2016 in Parenting | 0 comments

In November of 2009, 7 months into my pregnancy, I learned that something was wrong with our baby boy. We were told that our son was in heart failure and we needed to “prepare for a stillbirth”. At thirty-seven weeks, Brody came into this world and our lives forever changed. We jumped headfirst into the proverbial “deep end” of the swimming pool that is “special needs parenting”. After five months in the neonatal intensive care unit, we loaded our baby boy into an ambulance and brought him home. Our living room became his room. Fast forward six years, and here we are. I’m still navigating murky waters, but somethings have become very clear over the years. It is clear that we MUST take life day by day and be thankful for every moment that we have together. It became clear that I am not only Brody’s mom, but I am his voice. I’ve learned that doctors don’t always have all the answers and that if I don’t look for answers, no one will. I realized that his sisters are his biggest fans and I am always amazed at what kind and compassionate human beings they are becoming because of their brother. Additionally, I have witnessed the power of prayer and I believe in miracles. I made a decision very early on that even if my son never walks or talks and developmentally plateaus without meeting any milestones, he WILL know one thing. He will know what it feels like to be loved. And I have accomplished that. If you have love, you have everything. It is a language that is felt and does not have to be spoken or heard for someone to understand. We have been very fortunate to meet and work with some very kind, compassionate and considerate people over the years as well. Rodney Gray, owner of Wave Healthcare, and his staff, are perfect examples of people who are genuinely in the business to help children with special healthcare needs and their families. Wave Healthcare has been very helpful with acquiring the necessary equipment and supplies needed to keep Brody’s needs met and has exceeded my expectations time and time again. I am so very thankful to have Rodney and his staff “in Brody’s corner” and for all they do for us to help keep our son happy, healthy and out of the hospital. – Michele...