Meet the Team
San Rafael Healthcare is a pediatric home health agency that is focused on special needs children. We understand it’s important for you to know who is working with you to provide the best care to your children. You invite us into your home; let us now invite you into ours! Here is a sneak peak at the team working behind the scene to take care of your family.
John Farias – Administrator
John and his cousin, Natalia, started San Rafael. John drew from 16 years of experience working at his family’s home health agency to build an ethical company focused on quality care. Home health is the family business, and he has worked hard to make sure that the culture at San Rafael reflects these family values.
Natalia Farias, FNP-BC – Director of Nursing
Natalia is the head and heart behind our clinical department. She is a board certified Family Nurse Practitioner with 15 years of clinical experience. Her passion for health promotion and education has been the driving force behind our clinical quality.
Wendy Renteria – Financial Director
Wendy has a Masters in Business Administration. She has worked in home health for 14 years, and helps make sure everything is running smoothly in the back office.
Susan Phillips, RN– Assistant Director of Nursing / Case Manager
Susan found her career path after her youngest daughter was born with multiple medical disabilities. She has now been a pediatric nurse for 20 years and her daughter is thriving!
“As the parent of a special needs child, I bring an understanding that I could not if it weren’t for my own experiences. Raising a special needs child is a lifestyle – from hospital stays, surgeries, and ordering medications, to doctor appointments and having nurses in my home 24/7. At times it can be challenging, however, all of these things are essential to her survival and growth”.
Ruben Carranco – Medical Biller / Therapy Supervisor
Ruben has worked in the healthcare industry for 9 years. His passion for working with special needs children comes from his own experience caring for his brother who is total care special needs. He believes in the importance of treating every patient like family.
Cynthia Hernandez, RN– Case Manager
Cynthia has worked with children with complex medical needs and terminal illness for 10 years. She was called to nursing after watching her mother battle with pancreatic cancer.
“It was the comfort, compassion, and exceptional care provided to both my mother and family that made me decide to become a nurse”.
Terry Parker, LVN – Programs Coordinator
Terry started working in pediatric home health 16 years ago with a special child that he still cares for from time to time. Before that, he spent over 22 years as a military nurse with duties that included combat tours to Bosnia and Iraq. He is a competent and compassionate nurse who can be counted on to keep a cool head in every situation.
Pete Tercero – Human Resources Coordinator
Pete is the latest addition to our staff. He is hardworking and meticulous; a jack-of-all-trades that keeps us organized and always makes sure the office is stocked with delicious homemade treats.
Adrian – Happiness Officer
Born an ambassador for San Rafael after our own NICU experience, Adrian’s job is to keep everyone smiling and happy. He excels in his duties and is our own exceptional kid!
Our team is committed to excellence and compassion. Our priority is meeting the needs of our patients and their families. We are happy you took the time to get to know us a little better. It’s great to meet you!